Shop Terms & Conditions

These terms and conditions apply to all transactions placed online with Baphomet Lodge. Please read carefully before placing any order. All contracts shall be governed by and construed in accordance with English Law and any dispute between us will be resolved exclusively in the courts of England and Wales. Nothing in these terms and conditions will be deemed to affect your statutory rights.

Shop Address: Baphomet Lodge, Stone Grove Cottage, 5 East Street, Bluntisham, HUNTINGDON, Cambridgeshire. PE28 3LS

Delivery and Postage Costs

All items are shipped well packaged to ensure the items reach you in excellent condition.

Postage and packing charges are listed next to each item for UK 1^st class, if you are ordering from outside the UK please contact us for delivery charges. Orders are normally dispatched within five working days, often sooner, unless they are temporarily out of stock. If an item is out of stock and there is going to be a longer delay, we will inform you by email and offer you a revised delivery date.

In the UK, postage and packing is worked out by the weight and size of your order. However, our minimum charge for any order in the UK is £0.65, and the maximum in the UK is £8.00.

For orders to Europe, the USA, and anywhere else in the world, the cost is also worked out according to the weight of your order. Please contact us for more information and price.

If your item is not in stock, we will back order it for you. You will always be emailed with the option to cancel your order if you would rather not wait. Outstanding orders can be cancelled at any time.

We pride ourselves on the quality of our goods and our service. Our Mail Order money back guarantee is unconditional. We want you to be happy! A full refund is available on any items or goods purchased from our online shop if they do not meet your expectations. You will have to pay the return cost of postage. If a return is necessary, please do the following:

All goods must be in a new and unused condition together with a copy of your original receipt.

We recommend that any items returned to us should be sent by Royal Mail special delivery with insurance paid.

Please be sure we have your full name & address, phone number and email address.

In the event of any goods delivered by us being damaged in transit, deficient of items shown on the invoice or failing to match the items ordered by you, then such items must be notified by you to us within seven working days of receipt. We will endeavour fully to correct any failure with your order. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by our appointed carrier.

Upon your notification we will require the goods to be returned at our cost and they will be replaced with great speed, unless a refund is required. The refund will be made upon receipt of the goods.

We would like you to be confident about ordering online, we use secure paypal shopping cart with al the protection this provides the buyer. Once in the shopping basket your browser will confirm that you are shopping in a secure environment by showing a locked padlock icon or an image of a key in the bar at the base of your screen.

We strive to offer you the best customer service possible. We welcome all feedback about our online shop and we aim to deal with any problems or difficulties experienced by our customers both quickly and fairly.

If you are dissatisfied with the service you have received from Baphomet Lodge please contact us, with full details of your complaint. You can e-mail us at shop@baphometlodge.co.uk. We will reply within five working days of receipt.

We have a simple but comprehensive returns and refunds policy, which means that most queries can be resolved quickly and easily via e-mail. (Telephone contacts can be provided if requested via e-mail)

Whilst every effort is made to ensure the pictures and colours depicted on the site match as closely as possible those of the actual product due to technical limitations, some colours may vary.

All prices are shown in pound sterling (£) and are inclusive of UK VAT at the current rate unless clearly stated.

Prices, product descriptions and specifications are checked to the best of our ability, and whilst every effort has been made to make them accurate, no responsibility will be accepted for errors and omissions.

Any information displayed on our web site(s) or other printed matter from the shop is not regarded to be authoritative or certified as the best practice and is only considered to be useful supplementary advice to other certified codes of practice. All information on our web site is updated regularly.

We will collect and store information about you to allow us to primarily process and fulfil any order requirements.

We will collect and store any personal data that you may volunteer whilst using our services.

The type of information that we will collect will include - Your title and name, known address, contact telephones numbers, e-mail address, order and payment details.

Your personal data will not be passed onto any other party in any circumstances.

All items supplied to the customer remain the property of Baphomet Lodge until we have received final payment of all sums owing in respect of those goods in full.

The contents of this site and other publications from Baphomet Lodge are owned or licensed to Baphomet Lodge or are used with permission of the owner, and reproduction strictly by permission only. Baphomet Lodge is a Registered Trademark, which is applicable in Law.

This website contains many items needed for ritual use

Important - please read: Conditions of sale, athames and bolines : On ordering an athame or bolines you certify that you have read and understood the following and are in agreement to these terms of sale: (1) you are at least 18 years old; (2) it is solely the responsibility of the buyer to ascertain that it is legal for this item to be sold to them; (3) furthermore you will comply with all local laws that may apply to these items and you alone accept all liability that may be brought arising from the misuse of these items once shipped, thus releasing Baphomet Lodge & Faded Embers from any liability that may be incurred; (4) if you have children that may get this item from the mail please arrange for alternative shipment or signature delivery; (5) these items are sold strictly for positive Magical / Ritual use, display and or collecting purposes and are not intended to be used as a weapon in actual or simulated combat, recreations or any other situation; (6) the seller is in no way responsible for any damages / injury resulting from the use or misuse of these items. Thank you.

Delivery and Postage Costs

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